We offer thoughtfully crafted products that exceed the industry standard
The newest technology on the market. Feature-rich, lightning fast and made for mobileLearn More
Decades of experience in this industry means we know what makes a hotel website workLearn More
Our gift voucher platform is purposefully straightforward and easy to useLearn More
Experience seamless connectivity using our booking engineLearn More
Service that’s one step ahead of everything you need
A team of hard-working, dedicated experts from the hospitality industryLearn More
Beautifully designed sites that are fully optimised by our team of expertsLearn More
Tailored marketing strategies with measurable impactLearn More
Blogs, podcasts, webinars and more to support our customers in dynamic and helpful ways
Updated weekly with expert takes on current trends and developments of the industryLearn More
Listen to or sign up for all the latest tips, tricks and industry insightsLearn More
Get to know our story, our team, our industry partners and the success of our clients.
Our story, values and team, plus everything in between. Our culture is important to us.Learn More
Access all of our latest updates, some insightful industry news and events we host and attend.Learn More
Our products deliver tangible results for clients. Read about the success of our clients.Learn More
We work with a long list of talented partners to ensure our clients can make the most out of their products.Learn More
We have a team of hard-working, dedicated experts, many with years of experience in the hospitality industry. We truly understand your day to day and passionately care about your hotel’s book direct needs.
We were recently awarded Level III Global Support Certification from the reputable Hotel Tech Report, thanks to the great work our Client Success and eCommerce teams dedicate themselves to every day. Because our teams have come from within hospitality, we know the challenges you’re facing and we have the tools and expertise to beat them. We’re always listening, learning and upskilling to ensure that you are happy and your book direct business is thriving.
"We pride ourselves in our commitment to a world class service, proven by our 96% satisfaction rate on ticketing and chat. The collective goal of our support team is to consistently provide clients with everything they need to ensure our products are always making their lives easier. Looking ahead, we want to continue to provide accurate, timely support that clients can feel confident in." William Cotter, MD of Net Affinity.
Both our eCommerce and Client Success teams are dedicated to solving your problems and they’re with you all the way! When it comes to our clients, we carefully tailor our approach to the needs of each individual hotel. This means our strategy and solution is specifically for you and only you.
We’re proud to say our level of reporting is unmatched in the industry. We strive to provide a deep dive in each report that will give you a full, insightful picture into your hotel’s performance. We know how important key market data is - you need to know how your hotel is performing in comparison to the market. That’s why our reporting gives you more than just the basics. We analyse how your market/star rating/province and hotel type are performing and where you sit in comparison. This empowers you with the data you need to make informed decisions on key performance indicators. Using our reports continually will allow you to develop your hotel’s strategy and increase your direct bookings.
Bloomfield House Hotel
Sales & Marketing Manager
The Lake Hotel
Iveagh Garden Hotel
Director of Sales
Sales & Marketing Executive
Director of Sales and Marketing
Glasshouse Hotel Sligo
Brook Lane Hotel
La Mon Hotel & Country Club
The Grund Resort Golf & Ski
The Heritage Collection Singapore
Sales & Marketing Executive
Group Sales & Marketing Manager
The Rose Hotel
Director of Sales & Marketing
Booking Engine revenue increase of 95% The Heritage Spa
The Heritage has seen an increase in revenue of 95% over the last 5 months. Not only this, but their website brought in a whopping 56% of bookings.Read More
Direct bookings up 73% Salthill Hotel
The Salthill Hotel saw brilliant results upon moving their booking engine over to Net Affinity. In fact, their direct booking rate has flourished, increasing by an incredible 73%.Read More
73% uplift in Conversion Hotel Westport
"The helpful advice from Net Affinity's Account Managers meant that with a few simple tweaks to our rate plan we saw drastic improvements to our conversion rates. We're very impressed with the results"Read More
+30% Increase In Room Revenue Seafield Hotel
“We’re delighted with the results of our stunning new website and have definitely seen a vast improvement thanks to the great communication and care the Account Management and Marketing teams have taken with our hotel.”Read More