Account Managers

Who Know The Industry!

At Net Affinity, you can be certain that your hotel is cared for by the experts. Our client services team stand out from the crowd.

Our team of account managers is sourced from within the hospitality industry, so we know exactly what challenges you’ll face and we have the expertise to solve them. We are constantly upskilling to keep on the cutting edge of the best practices in the industry – our account managers are always one step ahead.

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Experts with a
Personal Approach

Our account management team are dedicated to solving your problems, and we’ll be with you every step of the way.

We are passionate about our hotels, and we tailor our approach for the needs of each individual hotel. You can be assured that you’ll get the exclusive care your hotel needs.

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Client Satisfaction

92%

92% of clients surveyed are extremely satisfied with our Account Management Service*

Client Retention

97%

97% Retention Rate for clients*

*Poll taken December 2016

Intelligent Reporting

Net Affinity’s level of reporting is unmatched in our industry. Our reports provide a deep dive to give you full insights into your hotel’s performance. They will show you how your guests book, when the best times to step up your marketing efforts are, and everything else you need to create a comprehensive revenue strategy.

Using our reports, your hotels can develop your strategy to increase direct bookings.

CLients Who Trust Us

Meet Our Clients

Seafield Hotel & Spa Resort

Ronan McDermott , Senior Sales & Marketing Executive

"We’re delighted with the results of our stunning new website and have definitely seen a vast improvement thanks to the great communication and care the Account Management and Marketing teams have taken with our hotel."

The Royal Sun Resort

Mark Akkerman , Director

"The work on design was smooth and easy, we were quite impressed with the 3 design options presented to us, and were able to choose the actual design. I can highly recommend the very professional design team, Project Manager, and the Net Affinity team to any hotel in the world that wants to build a website that sells and looks stunning."

The Ross Hotel

John Downes , Digital Marketing Executive

"Both the Marketing and Account Managers at Net Affinity really put time and effort into improving our revenue management strategy, helping us to achieve a fantastic increase in bookings. The professionalism and Attention to Detail of the account managers are second to none."

Wynn's Hotel

Niall Loftus , General Manager

"Thanks to the experts at Net Affinity, our book direct strategy is working well, and we're delighted with the ongoing results."

Mount Juliet

Christine Murphy , General Manager

"Mount Juliet Estate have worked with NetAffinity since 2015. Since then we have rebranded and rebuilt our website and established our online presence for Mount Juliet Estate. NetAffinity have also provided us with high performing PPC campaigns, website Search Engine Optimisation, social media promotions and a seamless website booking engine. We look forward to working with NetAffinity as we grow our online sales."

Galgorm

Beth Swindlehurst , Director of Sales & Marketing

"The improvement in our online business since moving to Net Affinity has been phenomenal."

Castleknock Hotel

Andrew Kavanagh , Director of Sales & Marketing

"Net Affinity are relentless in increasing direct bookings for our hotel"

Hotel Westport

Eithne Cosgrove , Sales & Marketing Manager

"The helpful advice from Net Affinity's Account Managers meant that with a few simple tweaks to our rate plan we saw drastic improvements to our conversion rates. We're very impressed with the results."

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Grow your direct bookings

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