At Net Affinity, you can be certain that your hotel is cared for by the experts. Our client services team stand out from the crowd.
Our team of account managers is sourced from within the hospitality industry, so we know exactly what challenges you’ll face and we have the expertise to solve them. We are constantly upskilling to keep on the cutting edge of the best practices in the industry – our account managers are always one step ahead.
Our account management team are dedicated to solving your problems, and we’ll be with you every step of the way.
We are passionate about our hotels, and we tailor our approach for the needs of each individual hotel. You can be assured that you’ll get the exclusive care your hotel needs.
92% of clients surveyed are extremely satisfied with our Account Management Service*
97% Retention Rate for clients*
*Poll taken December 2016
Net Affinity’s level of reporting is unmatched in our industry. Our reports provide a deep dive to give you full insights into your hotel’s performance. They will show you how your guests book, when the best times to step up your marketing efforts are, and everything else you need to create a comprehensive revenue strategy.
Using our reports, your hotels can develop your strategy to increase direct bookings.
"Mount Juliet Estate have worked with NetAffinity since 2015. Since then we have rebranded and rebuilt our website and established our online presence for Mount Juliet Estate. NetAffinity have also provided us with high performing PPC campaigns, website Search Engine Optimisation, social media promotions and a seamless website booking engine. We look forward to working with NetAffinity as we grow our online sales."
"The improvement in our online business since moving to Net Affinity has been phenomenal."
"Net Affinity are relentless in increasing direct bookings for our hotel"