Effortless Hotel Payments Automated, Secure, Guest-Friendly

From pre-stay deposits to post-stay charges. Seamlessly collect payments, reduce manual work, and ensure guest satisfaction across any PMS or payment policy.

Proven Payment Implementations

Managing hotel payments can feel fragmented: different booking channels, manual entries, and ever-changing regulations. This costs time, creates errors, and adds stress for your team.

Smart Payments simplifies the process. No matter your PMS or payment policies, we ensure payments flow smoothly. Before, during, and after the guest’s stay. With a tailored Payment Blueprint, we identify where things can be easier for both your staff and your guests.

Proven Payment Implementations

OTA Payments Automation

Automatically process virtual cards from Booking.com, Expedia, and other OTAs. No manual work required.
Integrated Payment Page

Securely collect payments directly through your booking engine, with options like partial prepayments or Buy Now, Pay Later.
Manual & Automated Paylinks

Send payment links via email, either manually for individual bookings or automatically triggered by your ruleset. Connected to your PMS for seamless deposit tracking.
In-Person Payments via PIN Terminal

Smart Payments integrates PIN terminals directly into your PMS or POS system, ensuring that every transaction is processed securely and instantly reflected in the right place.

Discover Your Payment Blueprint

Book yourself a 30-minute video call where we review your current payment process, identify manual steps and compliance risks, and show how Smart Payments can simplify and automate payments within your PMS or POS.

Why Hoteliers Choose Smart Payments

Managing hotel payments can be complex, but it doesn’t have to be. With Smart Payments, you simplify every step of the payment journey for both your team and your guests. Here’s how we help hotels work smarter, stay secure, and get paid with ease.

Save Time

Focus on Guests, Not Payments

By automating payment processes, your team spends less time on repetitive admin tasks and more time delivering the personal touch that makes guests feel welcome.

Faster Cashflow

Get Paid Without Chasing

From pre-stay deposits to post-stay balances, Smart Payments ensures funds are collected securely and on time—improving your cashflow without the need for follow-ups.

Stay Compliant

Protect Guest Data, Reduce Risk

With full PCI compliance and PSD2-ready solutions, Smart Payments helps you safeguard sensitive guest payment details and stay ahead of regulatory changes.

System Agnostics

Fits Any PMS or POS

Whether you use Opera, Protel, or any other PMS or POS system, Smart Payments integrates seamlessly, so you don’t need to change your setup to benefit.

Secure Revenue

Never Miss a Payment

Failed payments don’t have to mean lost revenue. With automatic backup flows like paylinks, Smart Payments ensures there’s always a way to collect what’s owed.

Works for Every Type of Hotel

Whether you manage multiple outlets, high-end luxury experiences, or intimate boutique stays, Smart Payments adapts to your operations. Ensuring smooth payment flows that fit your unique setup.

Multi-Operation Hotels

Hotels with restaurants, spas, bars, and retail

With Smart Payments, each department, from the front desk to the spa, can process payments directly through connected PMS or POS systems. No manual reconciliation between outlets, and every guest folio stays up to date.

4 & 5 Star Deluxe Hotels

Where service quality and guest satisfaction are everything

Offer a flawless payment experience that complements your high standards. From seamless pre-stay deposits to quick check-out payments, Smart Payments supports a premium guest journey.

Resorts

Handling extended stays, multiple activities, and complex billing

Easily manage staged payments for packages, activities, and dining. Smart Payments helps resorts simplify their billing processes, ensuring guests can focus on enjoying their stay while you maintain full control over revenue collection.

Boutique Hotels

Smaller teams, big on personal service

Free up staff from admin-heavy payment tasks so they can focus on the guest experience. Automate payments without losing the personal touch that makes boutique stays special.

Our Other Solutions

Discover our other product and services which complement the Net Affinity Booking Engine. By utilising our other solutions, we can work with you throughout the entire guest journey to significantly grow your business.