Supporting our clients every day Our Client Success Team is the first point of contact for clients who need help with their Net Affinity systems. With extensive knowledge of our products and platforms, the team is on hand to answer day-to-day queries, troubleshoot issues and provide clear, practical support when it’s needed. Each member of […]
At Net Affinity, we’re focused on helping hoteliers grow direct revenue through the right combination of technology, expertise and personalised support. That’s why we’re delighted to welcome Tom Shanahan as our new eCommerce Manager – an appointment that further strengthens the client services team across Net Affinity and Smarthotel. Tom joins at an exciting time […]
At Net Affinity, we recognise the significant impact business operations can have on both our planet and society. That’s why we treat sustainability as a shared moral responsibility – one that extends beyond the workplace and into the wider world. As a team, we are committed to reducing our environmental footprint while promoting ethical governance […]
Did you know Net Affinity had a 98% client retention rate and a 97% client satisfaction score in 2023? These impressive statistics reflect the dedication to excellence at the heart of our operations, which is key to driving our continued growth and success. To provide an insight into what makes us unique, we sat down […]
Ibec’s National Workplace Wellbeing Day takes place each year on the 26th of April 2024. National Workplace Wellbeing Day offers a moment for employees on all levels to rebalance and refocus on supports that will benefit employees’ social, mental, and physical well-being. It also offers companies a unique opportunity to celebrate and showcase all of the activities […]
Earlier this year, we were so happy to once again be certified as a Great Place To Work (named in the top 20 small businesses) by the organisation of the same name who identify and champion companies building great cultures. Now, almost halfway through a busy year, we have also been certified as a Best […]
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