• Products
    • Products

      We offer thoughtfully crafted products that exceed the industry standard

    • Booking Engine

      The newest technology on the market. Feature-rich, lightning fast and made for mobile

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    • Website Builder

      We’ve spent over two decades designing websites and our website builder is everything you need it to be

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    • Hotel Gift Vouchers

      Our gift voucher platform is purposefully straightforward and easy to use

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    • Meta Search

      Experience seamless connectivity using our booking engine

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  • Services
    • Services

      Service that’s one step ahead of everything you need

    • Client Services

      A team of hard-working, dedicated experts from the hospitality industry

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    • Bespoke Websites

      Your property is one of a kind and it deserves a website which reflects that

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    • Digital Marketing

      Tailored marketing strategies with measurable impact

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  • Resources
    • Resources

      Blogs, podcasts, webinars and more to support our customers in dynamic and helpful ways

    • Blog

      Updated weekly with expert takes on current trends and developments of the industry

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    • Podcasts & Webinars

      Listen to or sign up for all the latest tips, tricks and industry insights

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  • About Us
    • About Us

      Get to know our story, our team, our industry partners and the success of our clients.

    • About Us

      Our story, values and team, plus everything in between. Our culture is important to us.

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    • News

      Access all of our latest updates, some insightful industry news and events we host and attend.

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    • Case Studies

      Our products deliver tangible results for clients. Read about the success of our clients.

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    • Partners

      We work with a long list of talented partners to ensure our clients can make the most out of their products.

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Our experienced Client Success and eCommerce teams

With over 100 years of experience between them, we have developed a team of gold star-standard customer service experts - evident from our high client satisfaction and retention rate. We truly understand your day to day and passionately care about your hotel’s book direct needs.
We were recently awarded Level III Global Support Certification from the reputable Hotel Tech Report, thanks to the great work our Client Success and eCommerce teams dedicate themselves to every day. Because our teams have come from within hospitality, we know the challenges you’re facing and we have the tools and expertise to beat them. We’re always listening, learning and upskilling to ensure that you are happy and your book direct business is thriving.

Hard working experts with a personal approach

Both our eCommerce and Client Success teams are dedicated to solving your problems and they’re with you all the way! When it comes to our clients, we carefully tailor our approach to the needs of each individual hotel. This means our strategy and solution is specifically for you and only you.

Reporting

We’re proud to say our level of reporting is unmatched in the industry. We strive to provide a deep dive in each report that will give you a full, insightful picture into your hotel’s performance. We know how important key market data is - you need to know how your hotel is performing in comparison to the market. That’s why our reporting gives you more than just the basics. We analyse how your market/star rating/province and hotel type are performing and where you sit in comparison. This empowers you with the data you need to make informed decisions on key performance indicators. Using our reports continually will allow you to develop your hotel’s strategy and increase your direct bookings.

The K Club Hotel

The K Club


The K Club's 88% Increase in Direct Bookings: A Story of Success

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Horwood House Hotel

Horwood House Hotel


Horwood House Hotel sees online bookings double since working with Net Affinity

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Carlton Hotel

Carlton Hotel


Carlton Hotel see 70% growth in revenue since moving to Net Affinity.

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Amber Springs Hotel

Amber Springs Hotel


Amber Springs Hotel, continues to see year-on-year growth with Net Affinity.

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Galgorm Group


Working with Galgorm, a hotel collection with over 98% direct business

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Fitzpatrick Castle Hotel


78% increase in bookings for Fitzpatrick Castle Hotel

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Killeavy Castle Estate


Killeavy Castle Estate experience significant revenue increase

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Inchydoney Island Lodge


64% growth for Inchydoney Island Lodge & Spa since moving to Net Affinity

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The Heritage Hotel


Booking Engine Revenue increase of 95% for the Heritage

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Seafield and Net Affinity see results

Seafield Hotel & Spa Resort


Target audience review wins Seafield Hotel a 69% increase in revenue

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